Making your Payment
We can accept most Major forms of Credit and Debit cards. Please contact us prior to making payment by any unusual method to avoid any problems. All transaction are in pounds sterling. Euro to pounds conversions will be carried out by your credit card company.
Bicycle and Accessories Sales
All bicycles and some accessories require a reasonable level of building and maintenance. These come mostly assembled but require a small amount of mechanical knowledge to be finished. It is always advisable that this is done by a local bikeshop. This keeps warranties intact should a problem arise.
Shipping and Handling
Carriage is calculated automatically by our shopping system.
Your Security and Credit Card Security
We value your security and as such have done our utmost to ensure that none of your personal information is at risk while you are visiting our site.
All prices quoted on this website include VAT at the UK rate of 20%
Missing or Damaged Items
|Any item which is missing or damaged must be reported within 7 days of receiving the goods.|
If the item(s) you select is unavailable, we will do our best to contact you to inform you of the delay and any likely length of that delay. At this point you will have the option to cancel your order.
If you wish to complain.
In the unlikely event that you need to make a complaint, please contact us by whatever means suits you best.
Please contact us first before returning goods.
Under UK law, UK consumers have the right to return to us any goods for a full refund of the purchase price of the goods within a period of 7 (seven) working days from the point of delivery. If you wish to exercise this right, please inform us in advance. The costs of return shipping are at your expense and no refund will be issued for the cost of sending the goods to you in the first instance. Goods must be returned unused and in the same condition and when they left our premises. You are legally obliged to ensure adequate security of the goods until received by us, and it is therefore recommended that they be returned using a "signed for" and "insured" service.
Cycles does not warrant against failure or damage due to misuse such as, but
not limited to incorrect installation, poor maintenance, abuse or neglect,
using the product for something other than its intended purpose, alteration of
All used items must be cleaned for hygiene purposes before returning to McConvey Cycles.
If near the end of a given warranty period and a repair/replacement is not possible McConvey Cycles reserve the right to offer an alternative of equal or greater value (colour may vary) or a partial refund proportional to the remaining life of the product.
Any item that is repaired or replaced under warranty will be covered by a period equal to the remaining warranty period of the original part.
Warranty is not transferable and cannot be sold, assigned or transferred in any other way by the purchase to any other person.
Errors and Ommissions
Specification or price of any product is subject to change without prior notification. You are advised to confirm current specification and price before buying.